Your choices and consent in connection with your personal information

• We try to obtain your consent to collect and use your personal information, where practical.

• You do not normally have to give us personal information, but if you do not, we may not be able to communicate with or provide government services to you. You may also ask us not to send you unsolicited messages (opt-out), but then we cannot tell you about public services that may be important to you.

• You may access personal information we hold about you and ask us to correct or delete any that is wrong, irrelevant, out of date, misleading and so on. But we may check your identity before giving you access. For more information, please read our manual as required by the Promotion of Access to Information Act 2000. Our PAIA Manual is available here. 

• You also have certain rights to withdraw consent or object to us using your personal information under POPIA, but these rights are not unlimited.

We do not plan to export data for use outside South Africa, but some personal information may be securely stored on servers managed by reputable data hosting companies in countries with strong privacy laws.