The Helpdesk can be contacted directly for further assistance or details regarding the status on your subsidy application. This can be done either telephonically or through an e-mail.
Helpdesk
Call: 021 483 6488 / 021 483 8984 / 021 483 0611 / 021 483 0623 / 021 483 2060
E-mail: Human.Settlements@westerncape.gov.za (For Western Cape queries only)
Mondays to Fridays from 07:30 - 15:00
Location
Department of Human Settlements
27 Wale Street
Cape Town